Find your fit
mTrip vs Tern Travel.
Compare itinerary building, AI imports, travel documents, traveler communication and branded delivery. See how mTrip and Tern support the everyday work of travel agencies, from small teams to growing businesses.
The right fit at a glance
Tools for your agency’s daily work
- Build and share itineraries.
Create a trip once, then deliver it through web, PDF and mobile app. - Less copying. More time for clients.
Connect booking systems and import supplier documents. - Start with what you need.
Trip Agent provides immediate access. Add branding options and features as your agency grows.
This comparison focuses on features available in mTrip and how Tern addresses the same needs. It is not a complete inventory of either platform.
Everyday travel workflows
From booking details to a complete trip
Build itineraries with less repetition
Import booking emails and supplier documents with the AI Import Wizard. Use templates and reusable content to assemble trips, review the details and share the finished itinerary.
Keep trip information together
Deliver itineraries and travel documents through web, PDF and mobile app. Keep travelers informed with updates and messages, with downloaded app content available offline.
Start simply, grow at your pace
Small agency teams can start with Trip Agent and use their own logo and colors. Choose a fully white-label app, connect booking systems or add paid risk management when those features are useful to your business.
Learn more: white-label app · itinerary builder · travel documents · duty of care · API and integrations
Feature by feature
mTrip vs Tern Travel: compare the capabilities
mTrip combines itinerary creation, document delivery, traveler communication and branding options. Start with the tools your team needs today, with integrations and additional features available as your needs change.
| Criterion | mTrip | Tern Travel |
|---|---|---|
| Built for | Small and mid-size agency teams, larger travel companies, tour operators, DMCs, TMCs and MICE agencies. Not designed for solo independent advisors. | Independent advisors, growing agencies and large host agencies managing advisor networks. [1] |
| Itinerary builder and AI import | AI Import Wizard structures supported booking emails, PDFs, Word documents and spreadsheets. Build with templates and reusable content, then review the imported details before delivery. | AI-assisted proposals and itineraries, PDF and email import, drag-and-drop editing, reusable templates and cruise content. Review imported details before sharing. [4] |
| Delivery formats | Mobile app, web itinerary and PDF generated from the same trip information. App and web reflect published changes; export a new PDF when an updated file is needed. | Traveler mobile app, browser-based client views and PDF exports. [2] [4] |
| Offline access | Itineraries, travel documents, destination guides and maps are available offline in the mobile app. Download content before departure; new updates and connected services require internet access. | Downloaded itineraries, photos and documents are available offline. Travelers must open the app while connected to download content and later updates. External web links require a connection. [3] |
| Branding and app ownership | Choose the branding level that fits your agency. Trip Agent applies your branding inside a shared app. The fully white-label option provides a dedicated iOS and Android app with your agency’s name, icon and colors, published under your own Apple and Google developer accounts. | Tern for Travelers is the documented iOS and Android app. Client views support agency branding. A separately published app under the agency’s own developer accounts is not documented in the reviewed sources. [2] |
| App features and content customization | Control which app features and content your travelers see, tailoring the experience to your services and client types. Optional custom development can extend the available features for specific requirements. | Client-facing brand colors, reusable content, agency templates, team roles and permissions are documented. Comparable control over which traveler-app features appear is not documented in the reviewed sources. [1] |
| Workflow customization and integrations | Adapt how itinerary information is imported, managed and delivered through GDS and mid-office connections, the API and Zapier. Connections include Amadeus, Sabre, Travelport, Tourplan, Moonstride, Ezus and Juniper. Optional custom integrations support specific workflows; availability depends on your plan and scope. | Supplier-document imports, connected email, booking tools and consortium connections. Named native GDS integrations are not documented in the sources reviewed. [1] [4] |
| Group trips and team collaboration | Build individual and group itineraries, reuse shared content and collaborate with your team. Multi-brand options are available for agencies that need them. | Trip collaboration, shared content libraries, group-trip workflows and team roles. [1] |
| Risk management and disruptions | Paid risk management provides traveler tracking, risk alerts, country intelligence and a disruption dashboard. Available as an add-on or independently of the app and PDF products. | Emergency access to advisors’ trips is documented. A dedicated traveler-risk monitoring dashboard is not documented in the reviewed sources. [1] |
| Getting started | Trip Agent provides immediate access to begin creating itineraries. A standard fully white-label app typically takes around 2 to 3 weeks, depending on the setup and app-store requirements. Custom work is optional and scoped separately. | Self-service implementation for smaller agencies and tailored migration, training and rollout support for larger organizations. [1] |
| Custom development | Optional custom features and integrations from mTrip’s in-house team. Custom development is not required to use the standard platform. | Bespoke development services are not documented in the reviewed sources. [1] |
| Traveler and agent portal languages | Traveler experience: English, French, German, Spanish, Italian, Portuguese, Dutch, Polish and Japanese.
Agent portal: The same nine languages, so teams and travelers can use the platform in their preferred supported language. |
Traveler experience: English is the language listed for the iPhone app. Additional languages for other traveler interfaces are not confirmed in the reviewed sources. [5]
Agent portal: Additional interface languages are not confirmed; no supported-language list was found in the reviewed sources. |
Shared capabilities
What both platforms offer
Both mTrip and Tern help travel professionals build itineraries and deliver trip information to clients.
- AI-assisted imports from supported documents.
- Reusable content and itinerary templates.
- Traveler access through mobile, web and PDF.
- Offline access to downloaded itineraries and documents.
The table compares the scope of these features, along with mTrip’s branding, integration and risk-management options.
Your priorities
Where mTrip goes further
mTrip: more control over your workflow, features and brand
Adapt your itinerary workflow through imports, booking-system connections, the API and optional custom integrations. Choose the app features and content your travelers see. Extend your branding to a dedicated app with your agency’s name, icon and colors, published under your own developer accounts. Small teams can start with Trip Agent and add customization as needed.
Tern Travel
AI-assisted proposals and itineraries, reusable content, client views, PDF exports and the Tern for Travelers app. The app supports downloaded itineraries and documents offline. These cover core itinerary-sharing needs; the differences in this comparison are in branding depth, operational connections and traveler-risk tools.
Moving over
Switching from Tern Travel to mTrip
Start with one itinerary or a few booking confirmations. Use mTrip’s AI Import Wizard to turn supported PDFs, emails, Word files or spreadsheets into an editable itinerary, then check the details and share it through your preferred format.
Trip Agent provides immediate access, so a small team can begin with its existing documents. A GDS connection, a dedicated app and custom development are options, not prerequisites for getting started. Importing supported documents does not transfer an entire Tern account.
Questions agencies ask
mTrip vs Tern Travel: frequently asked questions
Is mTrip a good alternative to Tern Travel?
Yes. mTrip is a strong alternative for agency teams that want itinerary building, AI document imports, travel documents and traveler communication in one platform. Its documented advantages in this comparison include dedicated app branding, named GDS and mid-office connections, offline destination guides and maps, and optional risk management. Small and mid-size agencies can start with the standard platform and add options as needed.
Can a small travel agency use mTrip?
Yes. Small agency teams can start with Trip Agent, which provides immediate access and applies the agency’s logo and colors within a shared app. A dedicated app, booking integrations and custom development are not required to get started. mTrip is designed for agency teams rather than solo independent advisors.
Does Tern have a mobile app with offline access?
Yes. Tern for Travelers is available on iOS and Android. Its documentation confirms offline access to downloaded itineraries, photos and documents. Travelers need a connection to download content and later updates, and to open external web links. Both platforms support offline trip access.
How do mTrip and Tern compare on app branding?
Tern documents its Tern for Travelers app and agency branding in client views. A separately published app under the agency’s own developer accounts is not documented in the reviewed sources. mTrip offers Trip Agent with agency branding inside a shared app, and a fully white-label option with a dedicated app under the agency’s own developer accounts.
Do I need booking-system integrations to use mTrip?
No. Your team can create itineraries and import supported supplier documents without a GDS connection. mTrip also offers Amadeus, Sabre, Travelport, mid-office connections, an API and Zapier when useful to your workflow. Tern documents supplier imports, connected email, booking tools and consortium connections; named native GDS integrations are not documented in the reviewed sources.
Can I use my existing itineraries in mTrip?
Start with supported files you can export or your existing booking confirmations. The AI Import Wizard can structure supported emails, PDFs, Word documents and spreadsheets into an editable itinerary. Review the imported details before sharing. This document-import workflow does not transfer an entire Tern account.
Can mTrip support both leisure and business travel?
Yes. mTrip supports leisure, corporate and MICE programs through itinerary production and traveler delivery. Paid risk management adds traveler tracking, risk alerts and disruption tools. It is available as an add-on or independently of the mobile app and PDF products.
About this comparison
Method and sources
Published by mTrip, one of the vendors compared. This comparison covers selected features available in mTrip and how Tern addresses the same needs; it is not an exhaustive comparison of both platforms. Official product pages were reviewed on September 14, 2026. The recommendations reflect the workflows described by each vendor; they are not an independent product ranking or a hands-on benchmark.
“Not documented” refers to the sources reviewed and does not establish that a feature is unavailable.
Sources for this comparison
Official product pages and help articles reviewed September 14, 2026.
- Tern for Agencies: shared content, team collaboration and implementation support.
- Tern Help Center, “How to access your itinerary on mobile”: iOS and Android traveler apps.
- Tern Help Center, “Traveler Mobile App: Offline Access”: downloaded itineraries, photos, documents and connection requirements.
- Tern for Advisors: proposals, AI import, templates and client views.
- Tern for Travelers, Apple App Store listing: iPhone app language listed as English. Tern Help Center searches for language and translation did not identify a supported agent-portal language list.
mTrip documentation: itinerary builder, branded app options, API and integrations, risk management and plan scope.