Mobile App for
Travel Agencies & Tour Operators

After the booking, too many travel experiences still rely on static PDFs, scattered emails, and disconnected communication. That gap between booking and travel is where a branded mobile app can make all the difference.

mTrip is a white-label travel app for travel agencies and tour operators, trusted in 35+ countries with millions of downloads since 2009. As part of mTrip’s leisure travel platform, the app delivers a fully branded travel agency app and mobile itinerary platform with  guides for 3,600+ destinations, real-time flight alerts, digital offline itinerary delivery, and in-app messaging. The app is published under your own name on the App Store and Google Play.

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White-label travel agency app by mTrip - branded mobile itinerary

A Mobile App for Travel Agencies, Tour Operators & DMCs

Travel Agency App

Give your clients a fully branded mobile app published under your agency name. Manage FIT programs, multi-destination itineraries, and traveler communication from one platform.

  • Increase client satisfaction with offline access and real-time updates
  • Drive more revenue with in-app booking of tours and activities

Learn more about travel agency software

Tour Operator App

Run group departures and escorted tours with a mobile app that keeps every traveler informed and on schedule. Push real-time updates and deliver branded destination guides.

  • Reduce operating costs with automated itinerary delivery
  • Stay connected throughout the trip with in-app messaging

Learn more about tour operator software

Trusted Worldwide

Powering travel brands across 35+ countries

Travel agencies, tour operators & DMCs choose mTrip to elevate their client experience.

  • Globus, mTrip travel platform client
  • Abercrombie & Kent, mTrip travel platform client
  • Collette, mTrip travel platform client
  • ACIS Educational Tours, mTrip travel platform client
  • Exo Travel, mTrip travel platform client
  • XL Travel, mTrip travel platform client
  • AAA, mTrip travel platform client
  • Kontiki, mTrip travel platform client
  • Enchanting Travels, mTrip travel platform client

35+
Countries
2009
Founded
300+
Travel Brands
4M+
Trips Managed/year
4.9/5
Rated on G2
Phocuswright Innovator Award — mTrip
Phocuswright Innovator
Best Mobile App at EyeForTravel for mTrip
Best Mobile App, EyeForTravel
Webby Award for mTrip
Webby Award
ACTE Global Award for mTrip
ACTE Global Award

CUSTOM BRANDING

A Fully Branded App Experience Under Your Name

Your travelers never see mTrip, they see your brand. This white-label travel app is published on the Apple App Store and Google Play under your company name, with your logo, colors, and welcome screens. Every element of the branded travel app (icon, colors, onboarding screens) carries your identity. Every push notification, every offline guide, every itinerary view is a branded touchpoint for your travel agency or tour operation.

  • Custom branding (native apps, web app, pdf, email, etc.)
  • Customizable app features
  • Published under your corporate identity on Google Play and Apple App Store
  • Online portal and itinerary under your brand and domain name (SSL included)
  • Works OFFLINE on iOS and Android
  • Available in 10 languages
  • Manage multiple brands from one admin portal
Mobile Apps for Travel Agencies and Tour Operators

Total Control Over Your App Experience

Beyond branding, you control exactly which features appear in your app, which integrations are available to your travelers, and how trips are displayed, all from your back-office, with no coding required.

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17+ Toggleable App Features

Choose exactly which features your travelers see: translate, tipping guide, expense tracking, airport wait times, packing lists, tour leader tools, trip journal, and more. Each feature can be enabled or disabled per account from your back-office.

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20+ Built-In Partner Integrations

Enable the third-party services your travelers need, from ride-hailing and ground transportation to eSIM, telehealth, flight compensation, and restaurant reservations. Each integration is configurable by account, and the list keeps growing.

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Create Your Own Features

Need something that isn’t in the list? Create custom buttons in your app that link to your own content, either offline pages embedded in the app or links to any online resource. No development required. Your app, your features.

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Smart Trip Display

The app automatically adapts its layout and features based on the type of trip: independent travel, group tours, or cruises. Your travelers always get the right experience without any manual setup.

Independent Travelers App for travel agencies

INDEPENDENT & FIT TRAVEL

FIT Programs & Independent Traveler Itineraries

For agencies and operators running FIT (Fully Independent Travel) programs, mTrip gives each traveler a personalized day-by-day mobile itinerary built automatically from your booking data. Each traveler receives a personal travel itinerary app: day-by-day plans, offline guides, and documents in one place. Travelers can explore on their own terms while staying connected to your brand and your team throughout.

Trip Genius™ generates personalized daily plans based on the traveler’s preferences, popular places, real opening hours, and their current location: your clients always know what to do next, even when the plan changes.

  • Day-by-day itinerary view for each destination
  • Trip Genius™ AI-generated daily plans based on preferences & location
  • Add favorites and auto-optimize for an ideal itinerary order
  • Offline access – no connectivity required
  • Works for single-destination FIT and multi-city programs

GROUP & ESCORTED TOURS

Tour Operator App for Group Departures & Escorted Tours

Built for the operational realities of running group departures and escorted tours. Your tour leaders have dedicated tools to manage the group in real time: sending group messages, tracking participant location, and keeping the day running on schedule. Participants have everything they need in one place: the day’s itinerary, optional activities to book, and a direct line to their tour leader.

  • Detailed daily itineraries & activity schedules
  • Tour Leader feature: group messaging, location sharing, day management
  • Group chat wall + one-on-one + tour leader channel
  • Optional & bookable activities with ratings & reviews
  • Pre- and post-tour participant management
  • Supports adventure tours, cultural tours, river cruises, luxury programs
Group tour itinerary and tour leader tools in mTrip app
Real-time flight alerts and hotel details in mTrip traveler app

LIVE TRAVEL DATA

Transports & Accommodation

Keep travelers informed about every element of their journey with live data pushed directly to their app from gate changes to baggage policy to hotel check-in directions.

  • Real-time flight alerts and live status updates
  • Online check-in links and airline baggage policy
  • Interactive airport maps
  • Train, car rental, private jet, ferry, shuttle
  • Accommodation details and hotel directions
  • Visa requirements, weather and airport wait times

DESTINATION CONTENT

Offline Guides & Maps, Travel Tools

Your travelers arrive at every destination fully equipped with curated guides, offline maps, and practical tools that work without an internet connection. The content is always available, whether they’re in a remote village in Tuscany or a cruise port in the Caribbean.

  • 3,600+ destination guides available offline, so your travelers explore confidently in remote areas or without data roaming
  • AI-curated restaurant, attraction and shopping recommendations
  • Offline maps with GPS navigation
  • Augmented reality and nearby places discovery
  • Translator, currency converter, packing lists, weather
Offline destination guides and maps in mTrip white-label travel app
Cruise itinerary and shore excursion booking in mTrip white-label travel app

DESTINATION CONTENT

Cruises

Full-featured cruise itinerary support, from embarkation to disembarkation. Travelers can track the ship’s position, book shore excursions, and access port destination guides, all within your branded app.

  • Cruise itinerary details & booking information
  • Shore excursion booking
  • Ship location reminder & notifications
  • Dynamic itinerary map shows every port, every stop, at a glance as well as traveler location offline

THEME PARKS

90+ Theme Park Guides

For agencies selling theme park holidays, mTrip includes dedicated guides for 90+ parks worldwide, with real-time ride wait times, show schedules, and dynamic maps that make the visit stress-free for your clients.

  • 90+ theme park guides with dynamic maps
  • Real-time ride wait times help your clients skip the guesswork and plan their day
  • Show and entertainment schedules so families never miss a performance
  • Restaurant and dining information for easy meal planning on the go
Theme park guide with real-time ride wait times in mTrip travel app
mTrip integrations with Amadeus, Sabre, Travelport, Tourplan, Juniper, etc

SYSTEM CONNECTIONS

Integrations & Data Import

mTrip connects directly to the systems your team already uses. When a booking is confirmed in your GDS, mid-office, or back-office, the itinerary is automatically built and delivered to the traveler’s app.

  • Booking engines, GDS (Amadeus, Sabre and Travelport) and mid-offices like Tourplan, Juniper, Moonstride, Viaxoft, Ezus, Open Destination Travel Studio, Facilitatrip, etc
  • No-code platform Zapier
  • Vendor booking confirmation automatic parsing
  • Attraction tickets, city cards, tours and activities, visa services.
  • Chat systems like Zendesk

CONNECTED SUPPORT

In-App Messaging & Notifications

Stay connected to your clients before, during, and after every trip without relying on email or WhatsApp. In-app messaging links your team’s existing support tools (Zendesk, Missive, Genesys) to a unified branded chat experience for travelers.

  • Stay connected to clients before, during and after the trip
  • Upgrade your client support and experience
  • Generate new sales within the mobile travel app
  • In-app messaging connected to your email, CRM, Zendesk Chat, Missive Chat, Genesys Chat, other chat system upon request
Chat Integrations
In-app traveler messaging for travel agencies in mTrip
Automated contextual notifications for travelers in mTrip app

SMART AUTOMATION

Contextual Notifications

Personalized dynamic rules automatically deliver notifications at each stage of your traveler’s journey on their smartphone, tablet and smartwatch.

  • Automated check-in reminders, transfer alerts, and activity suggestions delivered at each journey stage
  • Rules triggered by time, location, or booking type, with no manual setup
  • Push to smartphone, tablet, and Apple Watch
  • Drives upsell opportunities by suggesting bookable activities at the right moment

SOCIAL & SHARING

Trip Sharing & Travel Journal

Travelers don’t just use the app during their trip: they create memories with it. The built-in travel journal lets them capture photos and notes day by day, building a personal record of their journey inside your branded app. When the trip is over, they can publish the journal online and share it with family and friends with your agency’s brand on every page.

  • Itinerary shared by email, text message, and social networks in one tap
  • Travelers add photos and notes throughout the trip directly in the app
  • Trip journal published online and shared with family and friends
  • Published journal appears on your agency’s website under your brand
Trip Journal
Travel docs and itinerary management

BACK-OFFICE TOOLS

How Booking Data Reaches Your Travelers

The mobile app is one part of an integrated platform. When a booking is confirmed, trip details flow automatically into the traveler’s app, with no manual re-entry by your team. Flights, hotels, activities, transfers, and travel documents appear in the app as soon as they’re ready, and every update syncs instantly across mobile, web, and PDF.

Your team manages everything from a single back-office. The AI Import Wizard (launched February 2026) handles the data import; the app handles the delivery.

  • Trip details pushed to the app automatically from your booking workflow
  • Travel documents available offline (vouchers, e-tickets, invoices)
  • Every change syncs instantly to the traveler’s phone

WHY MTRIP

What Makes mTrip’s Travel App Different

Unlike generic travel apps or simple itinerary PDFs, mTrip delivers a fully branded travel agency mobile app published under your name (native iOS and Android), with offline destination guides for 3,600+ locations, real-time flight alerts, two-way in-app messaging, and smart push notifications at every journey stage. Your travelers get a premium app for travel agents to be proud of; your team stays connected throughout. That’s why clients like Globus, Kontiki, and Wamos earn a 4.9-star average from traveler reviews.

🏷️

Your App Name in the App Store

The travel agency application is published under your agency’s name, not mTrip’s. Travelers download your app, with your icon and your welcome screen. Every session reinforces your brand, not ours.

📶

Works Fully Offline

Itineraries, travel documents, 3,600+ destination guides, and offline maps are all available without an internet connection which is essential when your clients are in remote destinations or roaming internationally.

⚡

Real-Time Alerts & Live Flight Data

Gate changes, delays, and baggage updates are pushed directly to your traveler’s phone as they happen. Interactive airport maps and online check-in links are always one tap away, reducing support calls to your team.

🔔

Smart Notifications at Every Journey Stage

Automated contextual rules deliver the right message at the right moment: check-in reminders, transfer alerts, activity suggestions on arrival without manual effort from your team. Push to smartphone, tablet, and smartwatch.

💬

Two-Way Messaging Inside the App

Travelers message your team directly through the app, no WhatsApp, no personal phone numbers. Replies flow through your existing support tools (Zendesk, Missive, Genesys), so every conversation stays on record and under your brand.

⭐

4.9★ from 448 Verified Traveler Reviews

The end-traveler experience is what earns that rating not just the technology. Your clients will open the app, find everything they need offline, and share their trip knowing it was seamless. That reflects on your agency.

Client Testimonials

Thanks for being a great partner!
Watch video
Jeff Russell – Director of Marketing at Globus
Globus

It would have been a much longer and more expensive launch had we not partnered with mTrip. A great product for our needs.
Laura Smart Fitch VP of Customer Experience at ACIS
acis

The app is more than just a digital tool – it’s as if our customers had a Kontiki expert in their pocket as a tour guide. Our team now spends less time on administrative tasks and can focus on the really important things.
Birgit Ohlin Head of Innovation & CEM at Kontiki
kontiki

At Wamos Portugal we’ve been using mTrip app for the last 2 years and I highly recommend. Always innovating and adding new features. Our clients love it.
Mario Pires – Head of Innovation at Wamos
Wamos

Traveler Ratings

4.9
★★★★★
from 448 verified reviews
Cilicon
Cilicon
★★★★★
Great!

Love having itinerary / schedule handy. Detailed are important.

Rock Bit
Rock Bit
★★★★★
Rockbit

everything about my trip on one place. 👍👍

In a pickel
In a pickel
★★★★★
An awesome App

An awesome application for the upcoming information.

sharilynL
sharilynL
★★★★★
Easy to use!!

So easy to use and very detailed!

Thrubrendaseyes
Thrubrendaseyes
★★★★★
Great Travel Guide

An easy to understand guide to keep your travel itinerary at the ready! It is set up as a day by day overview but you can click on specific items to get more detailed information and it’s all right at your fingertips! It was a huge help during our recent trip to Greece and I’m still referring to it to recall the details of my numerous photos. Love it!

Trinafig
Trinafig
★★★★★
Handy itinerary

I love how easy it has been to reference our itinerary for our Japan trip. Easy to scroll through and all the information provided by our trip agents helps us daily.

GSO Guy
GSO Guy
★★★★★
Very Useful

We frequently used the Trip Agent app during our recent trip to refer to the information that our travel agent provided regarding our itinerary, transportation, guides and appointment times. We found the app to be easy to access and use - much easier than trying to keep up with printed paper.

Werner Böhme
Werner Böhme
★★★★★
Very good, always up to date. Everything in one app.

Very good, always up to date. Everything in one app.

Roswitha Reichl
Roswitha Reichl
★★★★★
Very accurate and clear

Very accurate and clear

Beckie Moore
Beckie Moore
★★★★★
Travel details concise and all in one place. Perfect for international travel.

Travel details concise and all in one place. Perfect for international travel.

FAQ

What is mTrip and how does it help tour operators and travel agencies?
mTrip is a white-label mobile app for travel agency and tour operator teams. It delivers branded
itineraries, travel documents, destination guides and real-time updates to travelers. The app improves the traveler
experience while reducing manual work for agents through automation and centralized trip data. It is the leading traveler app for tour operators and travel agencies looking to deliver a premium mobile experience.
Why is mTrip considered a best app for travel agents?
Because of the traveler app itself: a branded, easy-to-use mobile experience with clear daily itineraries,
offline access to documents, real-time flight alerts, offline maps & city guides,
contextual notifications (check-in, transfers, hotel info), and trip sharing for engagement and referrals.
Agents publish accurate, up-to-date trips once, and travelers see everything instantly, with no spreadsheets or email clutter.
Can mTrip be customized for different types of travel (FIT, groups, leisure, multi-day)?
Yes. The white-label travel app is fully customizable for FIT, escorted group tours, leisure, and
multi-day programs. You can brand the travel agency client app per agency or brand and tailor content for each traveler or group.
Does the app integrate with booking systems and mid-office tools?
Yes. mTrip supports imports and integrations with common GDS/mid-office/back-office tools and third-party APIs to
automate the creation and sync of mobile, web, and PDF itineraries.
Can travelers access itineraries, documents, and guides offline?
Absolutely. Travelers can access their full itinerary, travel documents, city guides, and maps offline in the mobile app, ideal where connectivity is limited.
Is mTrip suitable for both small boutique agencies and large tour operators?
Yes. The platform scales from boutique travel designers to enterprise tour operators, adapting to your brands, volumes, and workflows.
How long does implementation take?

Trip Agent Platform: agencies can start right away. Provisioning is immediate, no app-store publishing required to begin using the traveler app experience.

White-label Platform: typical setup is approximately 6 weeks once requirements are received, including configuration and publishing branded iOS & Android apps. A Customer Success Manager guides the process end-to-end.

What is included in onboarding?
A dedicated CSM, a submission checklist, live training on the CMS, and a test build of your app for approval before publishing under your company identity.
What branding and configuration options are available?
Customize the app icon, login screen, colors, welcome screens, and header graphics per brand/agency.
The traveler web itinerary portal can run on your domain with custom logo and SSL.
Can I manage multiple brands and feature sets from one platform?
Yes. The admin portal supports unlimited accounts with distinct branding and features.
Manage multiple brands, leisure vs. business travel, and client-specific configurations centrally.
Can I choose which features are available to travelers?
Yes. A wide range of features, including trip journals, visa info, group chat, trip sharing, flight alerts, offline guides/maps and more, are available and can be activated by the agency with a single click per account or brand.
Does mTrip support on-demand customizations and integrations?
Yes. Options include API/SDK integrations, SSO with third-party systems, deep links, and bespoke feature development, giving you complete tour operator digital tools tailored to your business.
How does pricing work?

Pricing depends on the platform you choose:

  • Trip Agent Platform – entry option for an affordable solution and quick start, ideal for agencies that want to launch immediately.
  • White-label Platform – includes full branding and app-store publishing, with pricing aligned to implementation scope and licenses.

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Join over 300 travel brands delivering exceptional experiences with mTrip.

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