Product update · Business travel
Pre-Travel Advice: strengthen duty of care before departure
Help travelers understand their destination before the trip begins.
mTrip’s Pre-Travel Advice feature automatically sends travelers a personalized, destination-specific email before their trip. It brings together risk levels, travel advisories, emergency contacts, documentation requirements, and relevant alerts to support pre-departure preparation.
For travel management companies and corporate travel managers, this adds a proactive step to the mTrip risk management platform: giving travelers useful destination information before they leave, alongside the tools used to monitor and communicate during a trip.
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What is Pre-Travel Advice?
Pre-Travel Advice is a feature of mTrip’s risk management solution that delivers destination information directly to travelers by email before departure. The message is personalized for their destination, helping them prepare with relevant safety and practical information.
It supports the preparation stage of a corporate travel program. Travelers can review the destination’s risk context and useful contacts before they arrive, while travel managers connect that preparation with their wider traveler support process.
What does the pre-trip email include?
The Pre-Travel Advice email brings four categories of information together:
Destination risk and advisories
The destination’s risk level and current travel advisories help travelers understand the conditions relevant to their trip.
Contacts and documentation
Emergency contacts and required documentation give travelers practical information to review before departure.
Health and security alerts
Recent health or security alerts draw attention to issues that may affect the destination.
Local events
Information about local events helps travelers anticipate possible effects on their travel plans.
How does Pre-Travel Advice fit into travel risk management?
Pre-departure information is one part of supporting travelers. The broader mTrip platform combines alerts, traveler visibility, direct communication, and country intelligence so travel teams can prepare before a trip and respond as conditions change.
Monitor disruptions and risk alerts
Real-time alerts notify travelers and travel managers about events such as strikes, natural disasters, and security threats. Pre-Travel Advice adds destination context before departure; alerts support awareness as events develop.
Locate travelers using itinerary and geolocation data
Traveler tracking uses itinerary and geolocation data to help travel teams locate travelers. This complements the pre-trip email by supporting visibility during the journey.
Communicate directly with travelers
The platform supports push notifications, SMS, and email. These channels let travel teams reach travelers as part of their response, alongside the destination information shared before departure.
Consult country intelligence
Country information includes safety, health, and practical travel details, such as local laws and emergency contacts. It provides additional context for travel managers assessing a destination and supporting their travelers.
Common questions about Pre-Travel Advice
How do travelers receive the advice?
Travelers receive an automatic, personalized email before their trip. The information is tailored to their destination.
Who is this feature designed for?
The feature supports corporate travel managers and travel management companies preparing and supporting business travelers.
Does the email replace alerts during the trip?
No. The email supports pre-departure preparation. The platform’s risk alerts and communication tools serve a separate role as events develop during travel.
Does using the platform guarantee traveler safety?
No. The platform provides information, visibility, and communication tools to support your duty-of-care process. Your team’s travel policies, decisions, and response procedures remain essential.
Bring pre-trip preparation into your travel program.
Explore Pre-Travel Advice and the wider mTrip risk management platform with our team.