Comparing Tripcase (Sabre), Checkmytrip (Amadeus), TripIt (Concur) and mTrip
Business Travel Apps
When it comes to mobile strategy, Travel Management Companies prioritize the increase of user engagement, duty of care, the rise of travel policy compliance, and the reduction of off-program bookings. In order to achieve these goals and expand their mobile app adoption, TMCs need to offer a mobile app which is business traveler centric and goes beyond the pattern of classic business travel apps. An optimal app needs to cover the whole trip, integrate bleisure features, be tailored for the TMC along with their corporate clients, and improve the communication with the agency.
A dependable travel application is of utmost importance for business travelers as it enables them to effectively handle their itineraries, stay informed about flight updates, and ensure efficient trip planning. In this analysis, we will evaluate the top four applications in the market: mTrip, TripCase, CheckMyTrip, and TripIt. Each of these apps offers distinctive features specifically designed to cater to the requirements of business travel, ranging from real-time notifications to offline maps and itinerary sharing.
mTrip | Sabre | Amadeus | Concur | |
mTrip | TripCase Pro | Checkmytrip Pro | TripIt Pro | |
Branding & Customization | ||||
Published under the TMC App Store account | ● | ● | ● | |
Fully customized app branding | ● | ● | ● | |
Corporate client branding integration | ● | ● | ● | |
Multiple client account management | ● | ● | ● | |
Out-of-the-box customizations | ● | ● | ● | |
On-demand customization | ● | ● | ● | |
Features | ||||
Mobile apps function offline | limited | very limited | limited | |
Languages | 14 | 9 | 6 | english |
Real-time flight updates & alerts | ||||
Flight check-in | ||||
Airport wait times | ● | ● | ● | |
Interactive airport maps | ● | ● | ||
Confirmation emails parsing | ||||
Visa requirements | ● | ● | ● | |
Weather | limited | |||
Offline maps & directions | ● | ● | ● | |
Offline travel documents provided by the TMC | ● | ● | ● | |
Duty of care feature | limited | ● | ● | |
Customer service In-app messaging | ● | ● | ● | |
Messages sent by agency (Push notifications, text messages) | ● | ● | ● | |
Satisfaction survey | ● | ● | limited to the app usage | |
Bleasure features | ||||
Offline destination guides | online embedded guides for some destinations | ● | ● | |
Suggested itineraries of visits | ● | ● | ● | |
Trip journal | ● | ● | ● | |
Augmented Reality, Postcards, Nearby feature | ● | ● | ● | |
Social media sharing | ● | ● | ● | |
OBT, expense, ancillaries and more | ||||
Online Booking Tools | Integrate any OBT | Sabre only | Amadeus only | Concur only |
Expense tracking | extra fee | ● | not integrated in the TripIt app | |
Ancillaries | Integrate any ancillary provider | Various providers selected by Sabre | Various providers selected by Amadeus | ● |
Paid tours & activities | Viator, Getyourguide and any other upon request | Viator online website | Viator online website | ● |
MICE features | ● | ● | ● | |
Risk management | ||||
Real-time traveler tracking | ● | ● | ● | |
Airline and airport health measures | ● | ● | ● | |
Risk alerts | ● | ● | ● | |
Country risk profiles | ● | ● | ● | |
TripCase, CheckMyTrip, TripIt, Sabre, Concur, Amadeus are the property of their respective owners