Leisure travel · Client use case
TopAtlântico app: traveler feedback and the Wamos experience
Wamos group’s feedback on the TopAtlântico MyTrip app, powered by mTrip, with a customer quote from its Head of Innovation and a reported 2023 satisfaction score.
The client
TopAtlântico, a Portuguese travel agency network in the Wamos group, offers its own app, powered by mTrip.
The experience
The app brings together trip details, flight alerts, and offline guides.
The feedback
Wamos reported a 9.0 score in 2023, alongside a testimonial from Mario Pires.
Wamos and the TopAtlântico MyTrip app
TopAtlântico is a Portuguese travel agency network that belongs to the Wamos group. Its TopAtlântico MyTrip app, powered by mTrip, gives travelers their travel details, flight alerts, and offline destination guides in one place.
mTrip is a single platform for tour operators and travel agencies. Itinerary management, a branded mobile app and document delivery are modules of that platform, all under the client’s own name.
What the app brings travelers
Trip details
Each traveler’s trip details sit in one app, built from the itinerary builder.
Flight alerts
Travelers hear about changes to the flights in their itinerary.
Offline destination guides
Destination guides stay available when the traveler has no connection.
Wamos on the TopAtlântico MyTrip app
“At Wamos Portugal we’ve been using mTrip for the last 2 years and I highly recommend. Always innovating and adding new features. Our clients love it.”
Mario PiresHead of Innovation at WamosAbout the reported score
The screenshot shows the survey question and an average rating of 9.0. Wamos reported the figure as an NPS score in 2023, without the calculation behind it. Read it as reported customer feedback, not as a verified Net Promoter Score or an app-store rating.
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