Travel agencies and tour operators often struggle to provide engaging mobile experiences, real-time updates, and consolidated itineraries. However, mTrip solves this by offering white-label travel itinerary apps that automate itinerary delivery, enhance traveler engagement, and connect with your existing systems to retrieve booking and itinerary data.
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Your clients use your mobile itinerary app throughout their trip, receiving up-to-date information.
The app delivers real-time trip info and offline support with destination suggestions.
Your clients can book tours, activities, additional services and more directly in your mobile app.
Use our itinerary builder to reduce customer service workload by providing real-time trip updates.
Thanks for being a great partner!
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Jeff Russell – Director of Marketing at Globus
It would have been a much longer and more expensive launch had we not partnered with mTrip. A great product for our needs.
Laura Smart Fitch VP of Customer Experience
The app is more than just a digital tool – it’s as if our customers had a Kontiki expert in their pocket as a tour guide throughout their trip. Our team now spends less time on administrative tasks and can focus on the really important things.
Birgit Ohlin Head of Innovation & CEM at Kontiki
At Wamos Portugal we’ve been using mTrip digital assistant for the last 2 years and I highly recommend. Always innovating and adding new features. Our clients love it.
Mario Pires – Head of Innovation at Wamos
Personalized dynamic rules automatically deliver notifications at each stage of your traveler’s journey on their smartphone, tablet and smartwatch.
The travel agency application and the tour operator application provide your clients with all the trip information they need, in one convenient itinerary app.
Departure and arrival details (airport, terminal, gate, baggage claim, flight duration, booking reference, aircraft type, etc.).
As soon as the airline opens online check-in, your client will receive a notification on their device inviting them to check in to their flight using the app.
Push notifications will be sent to your client when flight changes occur: delays, cancellations, gate changes, baggage claims, etc.
Display traveler location and departure gate location. Restaurants, bars, cafes, shopping and services. Work offline
Check-in and check-out dates, type of room, booking reference, cancellation terms, and more.
Your branded travel agency app will integrate all the details of your clients’ daily itinerary, depending on the kind of product you sell.
Arrange all of the details for each day. You can add the activities and places to visit along with your clients’ schedules, which will specify the duration at each site, locations, descriptions, pictures, and more. Travelers can provide valuable feedback by rating and reviewing trip activities. Designated tour leaders can locate and send messages to members of a trip (more info about group chats).
Let them plan their trip itinerary with the Trip Genius™. This feature will automatically generate daily itineraries based on the user’s travel preferences, opening hours, popularity and location. The app will also suggest restaurants based on where they are located, the itinerary and accommodation.
The itinerary includes each stop with arriving and departure time. Each stop includes an offline map and guide. The reminder feature will automatically send a notification to the traveler when it is time to get back to the ship, it will show the directions offline to the ship.
Give your clients the guidance and resources of a personal tour guide. With the mTrip travel app they will have access to rich travel guides, filled with thousands of places to discover.
Travel guides for all of the destinations your clients will be visiting (cities, regions, islands).
Attractions, entertainment, museums, restaurants, bars, shops, banks, hospitals, embassies, etc. Along with pictures, in-depth descriptions, opening hours, prices, traveler reviews, etc.
A live (real-time) visual display of surrounding places within distance, ratings and opening hours.
Weather, currency converter, electricity standards, water quality, recommended vaccines, phrasebooks, destination editorial, practical information, etc.
Whether they are organized tours with some free time or independent travelers booking from a travel agency, help them find their way around their destination safely.
In addition to attractions, restaurants, and more, the user’s real-time location will be shown on the map.
Displays routes with turn-by-turn directions, from the user’s location to any establishment or street. Whether it’s by foot, by subway, by Uber, or by car.
No internet connection required, and no roaming charges are incurred when using the app.
Most travel companies miss 25% of their clients’ travel expenditure because they don’t connect with them at the right time: while they’re planning their trip. By providing a mobile app with great adoption and retention, like the mTrip mobile app, travel agencies and OTAs have the opportunity to create a new revenue stream.
Your clients will be able to look at their trip on your website, using the same credentials they will receive to access the app. They can review all of the information about their upcoming trip online, including their itinerary.
If the client does not have a mobile device or would simply like to print out a backup, they can download their trip information in PDF format.
Your travel agency app will become the optimal travel companion for your client. Engage with users throughout their entire trip: at the booking stage, during their journey and even once they’re home. With features like the trip journal, clients can share their travel memories with friends and family.
Color scheme, icon, logo, and other graphic assets for the app, will be completely customized to your brand.
The app is published with your corporate identity on the Apple App Store and Google Play Store.
Your clients will publish their trip journals on your website and share it on social networks, under your brand. This can not only draw additional traffic to your website, but also generate new leads.
Each client is unique, so mTrip has created the innovative Contextual Messaging feature to offer amazing flexibility in terms of personalization to communicate with your leisure and business travelers.
Personalized dynamic rules automatically deliver notifications at each stage of your traveler’s journey on their smartphone, tablet and smartwatch. The notifications that travelers receive will be uniquely targeted to them, creating an enhanced experience.
Sending well timed notifications throughout the travel process, allows you to communicate even more effectively when offering various up-selling or cross selling services.
By providing instant context related notifications, the app provides your traveler with the right information at the right time.
mTrip’s contextual messaging center, comes with a selection of pre-defined notifications that can be easily modified to meet your specific requirements. Notifications can be prompted by a scheduled time, the traveler’s location or events.
